From immersive entertainment experiences to complex escape rooms, most insurers don’t understand the scope of what you offer. But we do – because we are your customers as well as your brokers.
Whether you’re running a single room or a multi-location complex, we understand the risks involved – from customer safety to property protection.
From interactive theatre spaces to VR experiences, we cover venues that push the boundaries of traditional entertainment.
For companies that build and operate immersive experiences at third-party locations, from their own pop-up venues to client projects.
For those who provide consultancy services in the escape room and immersive sectors – anything from casual creative advice over text through to formal business services.
Suppliers to the escape room and immersive sectors, from those who provide props and sets through to those who handle technology implementation.
Your sector struggles with tight margins as well as a lack of specialist insurance understanding. Insurers may be apprehensive of services titled “escape room” or “VR experience” because they simply don’t get what it is you do, or might even believe it to be dangerous.
What’s more, your business is multi-faceted, likely including aspects of retail or consultancy – each needing the right cover, like Public Liability, Property, Professional Indemnity, or Intellectual Property insurance.
Our team gets it. We know that the risks your business faces are far lower than the insurance sector perceives them to be. After all, your operations are managed by skilled teams, briefed beforehand, and delivered in controlled environments with real-time monitored CCTV.
And we know how to make sure that your insurance covers the risks that people who don’t understand your industry might miss – like outdoor escape games, online offerings, and the sale of stock.
What our clients are saying
When expanding our Escape Room business to new locations, I decided it was time to review the current insurance market specifically for Escape Rooms. I spoke to five different institutions and brokers, and Michael at Riskbox was a breath of fresh air. His knowledge of the sector and genuine enthusiasm stood out – he truly understood what we do and why we do it.
The whole process was straightforward, and it was clear that Michael has a deep understanding of the Escape Room industry. He was a pleasure to work with. On top of that, the policy he arranged was not only more cost-effective than the others, but it also came without any strange exclusions or hidden surprises. I’d happily recommend him to any other Escape Room owner.
RiskBox are passionate about protecting our clients and we love challenging insurance problems. Check out these genuine sector specific problems faced and how RiskBox helped solve them.
Our client is the founder of a dynamic escape room venue that’s anything but typical. Alongside delivering immersive puzzles and themed adventures, they regularly host comedy nights, sell alcohol on-site, and stage magic shows – often aimed at family audiences and children. The combination makes for a unique experience, but also a complicated insurance challenge.
Our client runs a creative and immersive escape room business, known for delivering high-concept puzzles and experiences that go beyond the standard fare. With intricately themed rooms and innovative use of tech, their venue has become a local favourite and a standout in the UK escape room scene.
Blog - April 28, 2025
